English - contact and opening hours

Here you will find the contact details and opening hours of the municipality of Enschede.

Contact Form

Fill in our contact form if you have a question or remark. This enables us to help you more efficiently. You receive a response within 2 working days. Simple questions are handled immediately. If the question is more complicated, we will let you know how long it takes until you receive an answer.

Fill in our contact form(externe link) (in Dutch)

Phone

14 053 (within the Netherlands)
+31 (0) 53 481 81 81 (from abroad)

You can call us from Monday till Friday between 9.00 and 16.30.

Visiting address Municipality Office

Gemeente Enschede
Hengelosestraat 51
7514 AD Enschede

Opening hours

You can only visit the municipal public service desks if you have an appointment.

You can pick up your passport, identity card, or driving license at the reception. You do not need to make an appointment for this.

Monday: 8.30 - 16.30
Tuesday: 8.30 - 16.30
Wednesday: 8.30 - 16.30
Thursday: 8.30 - 16.30 and 17.00 - 19.30
Friday: 8.30 - 16.30
Every 3rd Saturday of the month: 8.30 - 12.15

Help with government matters

You can get help at the City Office if you need help with government matters and cannot do this by yourself. This help is free.

You can come without an appointment from Monday to Friday, from 9.00 in the morning until 4.30 in the afternoon. You can also make an appointment. Call the 5-digit number 14 053.

Postal address

Gemeente Enschede
Postbus 20
7500 AA Enschede